d778 Privacy Policy —
Your Data, Our Responsibility

D778 is one of Bangladesh's most trusted online gaming platforms. We believe protecting each user's personal data is our highest responsibility. This privacy policy applies to d778's website, mobile app, and all associated services.

By using the d778 platform, you agree to this privacy policy. If you disagree with any part of it, please stop using d778 and contact our support team.

This privacy policy has been prepared in accordance with international data protection laws and Bangladesh's digital security regulations. d778 is committed to being fully transparent about what data is collected and why.

The following types of information may be collected when you register and use services on the d778 platform:

D778 collects your information in several ways, including:

• Directly Provided Information: Information you provide when filling out registration, login, deposit, or withdrawal forms.
• Automatic Collection: Information automatically collected while you use the d778 platform through cookies, log files, and analytics tools.
• From Third Parties: Information received from payment gateways (bKash, Nagad, Rocket) or identity verification service providers.
• KYC Process: Documents submitted during account verification.

Under d778's privacy policy, you are informed at every stage of data collection. No data is collected through hidden methods.

D778 uses the data it collects solely for the following purposes:

• Creating and managing your account and ensuring login security.
• Processing deposit and withdrawal transactions.
• Keeping your account secure by completing KYC verification.
• Preventing fraud, money laundering, and unauthorized access.
• Providing customer support and resolving complaints.
• Managing bonuses, promotions, and VIP benefits.
• Responsible gaming monitoring and self-exclusion management.
• Fulfilling legal obligations and preparing reports for regulatory bodies.
• Improving the d778 platform and enhancing the user experience.

D778 upholds a strict privacy policy. However, your information may be shared in the following limited circumstances:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
• Identity Verification Provider: Accredited verification service providers used to complete the KYC process.
• Legal Authorities: By order of a regulatory authority or court under the laws of Bangladesh.
• Technology Service Provider: Trusted providers managing d778's IT infrastructure — bound by strict confidentiality agreements.

Outside of the above, d778 does not share your data with anyone. All third parties are required to comply with d778's privacy standards.

D778's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: To maintain login sessions and ensure account security.
• Functional Cookies: To remember language preferences and platform settings.
• Analytical Cookies: Analyzing platform usage to improve our services.

You can manage cookies through your browser settings. However, disabling cookies may cause some d778 features to not work as intended.

D778 retains your data only for as long as necessary. Retention periods are determined based on legal obligations, business requirements, and the status of your account.

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
• Transaction Information: Financial transaction records are retained in accordance with regulatory authority guidelines.
• Gaming Logs: Game history is retained for a limited period for dispute resolution purposes.

Once legal obligations have been met, d778 securely deletes or anonymizes your data.

Under d778's privacy policy, you have the following rights:

• Right to Access You have the right to know and access what personal data d778 holds about you.
• Right to Rectification If any of your information is incorrect, you can request a correction through our support team.
• Right to Erasure Unless legally required, you may request deletion of your data upon account closure.
• Right to Object to Processing You may object to the processing of your data under certain circumstances.
• Right to Data Portability You may request a copy of your personal data in a readable format.
• Right to Restrict Processing You may request that the use of your data be restricted under specific conditions.

All d778 services are intended for adults aged 18 and above only. d778 does not knowingly collect information from minors.

If we become aware that a minor has created an account on d778, we will immediately close that account and delete all associated data.

D778 reserves the right to update this privacy policy at any time. If significant changes are made, you will be notified via SMS to your registered mobile number or by email.

Continued use of d778 after an updated policy is published will be considered your acceptance of the new terms. We recommend reviewing this page regularly. The date of the most recent update is always shown at the top of this page.

For any questions, requests, or complaints regarding the Privacy Policy, please contact the d778 support team:

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the platform.
• Response Time: Responses are typically provided within 24–48 hours.